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MUA Insurance Acceptances
Give credit where it is due  2017-09-20 - Posted by Ella Olivier

We often only complain about bad service, but we seldom give credit where it is due. I want to thank MUAI for appointing Shannon. This lady is absolutely amazing. Very professional and I have yet to find a mistake that she makes on either a quotation or when issuing a new policy. In our industry today this lady is a jewel. She is always friendly, polite and eager to perform

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MUA Insurance Acceptances
Sincere Appreciation  2017-08-15 - Posted by Mike Warren

I received a call from the insured who asked me to express his sincere appreciation to Deidre Harrison and to Europcar for the awesome service in organizing his hired car at such short notice, and the fact that it was delivered to his residence was what really impressed him. Once again thanks to MUA for the excellent service!!!!

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MUA Insurance Acceptances
Gratitude mail of Tank You  2017-08-08 - Posted by Jacques Visser

Just a gratitude mail of thank you for your time, effort and hard work on this claim Alex. If I only could receive this type of service from your opposition companies and your manager can be proud of your hard work and dedication. You are definitely living up to the standards and values of MUA. Well done you are a star.

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MUA Insurance Acceptances
Thank you for Professional Service  2017-08-08 - Posted by John Kerby

Thank you for appointing such a professional person to handle this claim . There are a lot of competing companies that can learn a lot from Peter’s approach . I know why I have stuck with MUA’s services over the years !!

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MUA Insurance Acceptances
World Class Service  2017-07-12 - Posted by Lorraine Govindsamy

I am so impressed with the world class service from MUA. Thanks a million Theresa and your great team.

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MUA Insurance Acceptances
Passion with a sense of urgency  2017-05-25 - Posted by Taryn McLeod

I’ve been dealing with Laura for my quotes / new business. Her service is OUTSTANDING and I seriously value her passion, sense of urgency and understanding of the business. She is seriously sharp and best MUA look after as she’s a real asset to the business!!!

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MUA Insurance Acceptances
Exceptional Service  2017-05-04 - Posted by Mike Warren

On behalf of the Insured and myself, I would like to express my sincere thanks for the exceptional service rendered by Byron in respect of the above claim. The claim was submitted on Friday and lo and behold I received the A.O.L this afternoon. The Insured phoned me and said he has never had such exceptional service and said that that MUA are absolutely amazing. In a day and age where we are so used to complaints it is indeed a pleasure to get a compliment, and to receive such exceptional service

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MUA Insurance Acceptances
Once in a lifetime level of Professionalism  2017-04-25 - Posted by M Villet

Being a victim of a robbery recently, I was most fortunate to have Mr Peter Higgins assigned as the Loss Adjuster. These days it is rare to have a person with Peters skills and professionalism in any company. He has definitely created a very positive image about MUA. When you deal with these rare and talented individuals, such as Peter, I believe that it is important to acknowledge their performance. I hope his performance will serve as an example to other MUA employees. If MUA held and employee of the year, he would get my vote.

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MUA Insurance Acceptances
A Job fantastically done!  2017-04-07 - Posted by Michelle Nicholls

I just wanted to let you know that Charmaine has been amazing. She does her job fantastically and is always willing to go the extra mile and is super helpful. Just thought I would give credit where credit is due. What she has done for me in the last few weeks with me going on leave is just amazing.

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MUA Insurance Acceptances
The true meaning of Insuring the Individual  2017-04-06 - Posted by Ann Nurock

I would just like to commend Peter on his amazing service. Submitting a large claim and the anxiety attached to it is not easy. However, Peter made the whole experience a pleasure. From his first call, followed by his visit and constant communication was truly amazing. At all times I felt that he was really displaying the MUA pay off line “ Insuring the individual”. He is an asset to your company

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