We often only complain about bad service, but we seldom give credit where it is due. I want to thank MUAI for appointing Shannon. This lady is absolutely amazing. Very professional and I have yet to find a mistake that she makes on either a quotation or when issuing a new policy. In our industry today this lady is a jewel. She is always friendly, polite and eager to performView this company’s showcase and connect.
I received a call from the insured who asked me to express his sincere appreciation to Deidre Harrison and to Europcar for the awesome service in organizing his hired car at such short notice, and the fact that it was delivered to his residence was what really impressed him. Once again thanks to MUA for the excellent service!!!!View this company’s showcase and connect.
Just a gratitude mail of thank you for your time, effort and hard work on this claim Alex. If I only could receive this type of service from your opposition companies and your manager can be proud of your hard work and dedication. You are definitely living up to the standards and values of MUA. Well done you are a star.View this company’s showcase and connect.
Thank you for appointing such a professional person to handle this claim . There are a lot of competing companies that can learn a lot from Peter’s approach . I know why I have stuck with MUA’s services over the years !!View this company’s showcase and connect.
I am so impressed with the world class service from MUA. Thanks a million Theresa and your great team.View this company’s showcase and connect.
I’ve been dealing with Laura for my quotes / new business. Her service is OUTSTANDING and I seriously value her passion, sense of urgency and understanding of the business. She is seriously sharp and best MUA look after as she’s a real asset to the business!!!View this company’s showcase and connect.
On behalf of the Insured and myself, I would like to express my sincere thanks for the exceptional service rendered by Byron in respect of the above claim. The claim was submitted on Friday and lo and behold I received the A.O.L this afternoon. The Insured phoned me and said he has never had such exceptional service and said that that MUA are absolutely amazing. In a day and age where we are so used to complaints it is indeed a pleasure to get a compliment, and to receive such exceptional serviceView this company’s showcase and connect.
Being a victim of a robbery recently, I was most fortunate to have Mr Peter Higgins assigned as the Loss Adjuster. These days it is rare to have a person with Peters skills and professionalism in any company. He has definitely created a very positive image about MUA. When you deal with these rare and talented individuals, such as Peter, I believe that it is important to acknowledge their performance. I hope his performance will serve as an example to other MUA employees. If MUA held and employee of the year, he would get my vote.View this company’s showcase and connect.
I just wanted to let you know that Charmaine has been amazing. She does her job fantastically and is always willing to go the extra mile and is super helpful. Just thought I would give credit where credit is due. What she has done for me in the last few weeks with me going on leave is just amazing.View this company’s showcase and connect.
I would just like to commend Peter on his amazing service. Submitting a large claim and the anxiety attached to it is not easy. However, Peter made the whole experience a pleasure. From his first call, followed by his visit and constant communication was truly amazing. At all times I felt that he was really displaying the MUA pay off line “ Insuring the individual”. He is an asset to your companyView this company’s showcase and connect.
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