I would like to compliment Shannon on her willingness, extremely efficient and of course friendly manner when working with her. Late yesterday I forwarded an urgent request to alter a quotation of mine (16:15). I had just sent the email when I thought to phone and ask if she would be able to assist me. She immediately advised that she was working on the quotation and I would have it back in a couple of minutes – which happened. Once again thanks Shannon!!!!View this company’s showcase and connect.
Peter, I would like to say thank you for the help and the way in which the claim was handled. It is the first time in my life that I have seen an Insurance company handling a claim so quickly and professional. Congratulation on that and thank you from my side. It was a pleasure in working with you.View this company’s showcase and connect.
Thank you so much for the efficiency of service, quite honestly never experienced from any corporate company before, thank you.View this company’s showcase and connect.
Dear Luana I thought this claim has gone really well – Thank you, Very refreshing to deal with such efficiency and politeness.View this company’s showcase and connect.
Just a quick note to say thank you for your efforts, patience and professionalism whilst dealing with my claim. I truly appreciate all your assistance.View this company’s showcase and connect.
It is not often that we get a compliment, but the client telephoned me today, to say how very impressed he was with your Concierge Service, from the professionalism when he made the booking to the courtesy shown to him and his guests, when they arrived at the venue to collect him.(This was a pre-celebration for his 60th birthday.) Many thanks to your Concierge Service the excellent service rendered, and for making client very happyView this company’s showcase and connect.
I want to congratulate and thank Ronelle Taylor, Nikki Ascott and the rest of the MUA support team for their efficient service. MUA has shown that they are willing to go the extra mile in terms of underwriting flexibility, and show a wonderful sense of urgency in providing superior service to our clients. Please keep up the high service standard you have set for yourselves, as it makes it a real pleasure to deal with you. Kind regards, Kurt.View this company’s showcase and connect.
You and your team have been an amazing help Ronelle. Thank you for always being a dependable and trusted business partner. Nikki, thank you for your assistance and service also.View this company’s showcase and connect.
I cannot thank you enough for the extra mile you went for our client in order for payment to be made today with regard to the electronic equipment stolen. I can assure you our client is thankful for your excellent service and being able to become mobile asap with the electronics to be replaced.View this company’s showcase and connect.
In this world that we live in people are quick to complain but slow to compliment. I am complimenting you on the most amazing staff member Luana. We have received such good service from her on a number of claims and it is such a refreshing experience. Her feedback is phenomenal. She keeps us well informed throughout all the stages of the claim and nothing is too much trouble. She is truly a great asset to MUA and makes our lives as brokers so much easier. Keep up the Good Work Luana!View this company’s showcase and connect.
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