Good day, It is not always easy for a person to deal with conflict, especially when the perception of the person on the other side is negative. I had the fortune in dealing with Mpho after my efforts to contact your office on numerous occasions failed due to connectivity issues. The result and action was for me to drive to one of your stores (Greenstone) for assistance. I only deal with TWT in Greenstone due to the high quality of service and attention to detail, they have guided me on numerous occasions and are always willing to assist me. Whilst trying to reach the call centre the first few attempts failed, this did not prevent them to continue trying to support me as a client. This is the service that I have grown to appreciate from them. I was eventually connected with Mpho, friendly and willing to listen and assist me with my query. I was satisfied with her assistance and thanked her for her service. Mpho went the extra mile with a follow up email to confirm her follow up with the technical team and my query. Mpho is service driven, a skill that is lacking by the day in our society. A big thank you from me to Mpho. Kind regards, Morne Bellingan 084 738 9429 (mobile)
To whom it may concern; I received a call from one of your consultant by the name of Simoney in relation to the Road Protect cover. She was such a pleasure to talk to and gave me all the details and info about what the cover contained and the cost thereof. Her overall service was impeccable and she further extended reaching out to her in case I come across challenges and further questions. Thumbs up to her! Regards Muzi 0716787440
Just a quick thank you for the great licence renewal service and excellent customer service from Eileen – 10 out of 10! Eileen assisted me from my initial enquiry for one vehicle renewal and helped me renew all four of my vehicles licences. Also in getting a service agent to call me and sign up my wife to Road Protect. All work and new discs delivered today – just need to complete for my wife. Highly recommend Road Protect! Thanks Wayne
Shoneez claasen such a friendly and wonderful person. She most definitely knows what customer service is. Very friendly and on point. Takes her time to explain and makes sure to leave a customer satisfied. Big ups to you!
Great Service from Shoneez at The Glen. She made the process quick and seemless. Product looks fantatic as well. Copy review link
Excellent customer service received from start to finish,benefits well explained wish I knew of this amazing service sooner. BIG UP MOHAMED
Outstanding service ... Mr irshaad assisted me with my pothole claim that I have been struggling with for 2 months with the call centre I then decided to go in the Westgate tiger wheel store and met irshaad who made life much easier.... I really appreciate people like this
Shoneez is the definition of Customer Service. Well spoken and friendly. Very professional in her approach.
I signed up with Road Protect at Tiger wheel, The Glen with their assistant, Ms. Shoneez. She was not forceful for the sign up (unlike other marketing personnel) and she explained everything in detail and simple English as well as the Tc and Cs. Shoneez was great and helpful and an asset to the Road Protect team
Thank you for excellent service and delivery of License to my door.
Thank you for your efforts! all the licenses have been received.
I would like to rate Tamica Veale a 10 out of 10 for prompt and efficient service.
Liza Human is excellent in helping and assisting me in sorting out my problematic car licenses.
Shoneez has explained everything to me and sold the protect with explaining benefits and I recommend her to get a promotion as she knows her stuff and people
Wonderful service received from Nompumelelo Makhubo Excellent service received as always, quick and on point as expected. You guys really are making life so much easier for us. Thanks
I would like to applaud Mpho Mokotong and the rest of the team for the excellent service that you have provided. Thank you
A BIG appreciation goes to Lebohang Motaung for her speedy assistance
The assistance and speedy resolve of my query that i received from Venantia was really like a breath of fresh air I am truly grateful and appreciative of all her efforts.
Thank you Tamica for handling my traffic fine stress, much appreciated. Excellent service 10/10,
I'd like to thank Tamica on the excellent and awesome service. I am truly grateful for the superb work this young lady does. Great stuff
I received assistance from Simoney Howie for quotes on a battery for my Mom's car out in East London whilst sitting in JHB. She was able to get me the quotes expediently and further assist me with the physical installation at my Moms house by asking the guys from TWT East London to go there. The entire experience was seamless and Simoney was absolutely wonderful. I also ended up requesting assistance with the car's license renewal which again went well without a hitch. Now I'm just awaiting delivery of the disc within the next 14 days.
I'm happy with the services provided by the consultant. He also has good communication skills. I recommend him.
Happy with the customer service and experience from start to finish. Everything was explained into detail and consistent feedback was provided to me during the period. Happy with the value proposition and membership:)
I received a call from Simoney Howie after indicating my interest in their product. I was extremely impressed by her efficiency and professionalism and we managed to get through the signup process in a short space of time. The features of Tiger Advantage Plus were clearly identified and explained, and I can highly recommend this product going forward
Be in the know follow us on Twitter