Indwe Risk Services and Brolink Underwriting - Cape Town

Excellent Customer Service  2015-08-26 - Posted by Hilary Dingwall-Fordyce

As a client of many years, I always had excellent service from Indwe Risk Services - both when insuring and advice on annual review - particularly with regard to car insurance - making sure I was neither over nor under insured and , beyond helpful when it came to the unpleasant task of claiming after a loss. I have been out of the country for several years and needed confirmation of insurance - not an easy ask when files have been closed for so long. Once again they and BroLink have gone out of their way to help providing me with the proof of insurance I needed - a big thank you to Chantal Martin. In these days when all one hears coming out of South Africa are complaints about the disintegration of service - I am very impressed. Also relieved to discover a platform showcasing and encouraging excellence - bravo!