Mr Price - Boksburg Retail Park

Service with a smile  2015-03-05 - Posted by

I went looking for a specific item from Mr Price, from their home section today. I eventually had to go to 3 branches to find what I was looking for! The first branch was Lakeside Mall, where there were no staff in the area interested in talking to a customer, quite the norm I find in retail these days! The second branch was Boksburg Retail Park, again, no staff in the area so my daughter went off to find someone to help us, and Mdu was the person who arrived! He was very pleasant, but did not have the item in stock, I showed him the item on my phone so he would know exactly what I was looking for, he came back to let me know that the only store he could find one in was in Greenstone - according to their system - he then went to phone Greenstone, just to make sure that they did have one in stock and that it was in a good condition. Once that was confirmed, he then gave me the name, stock number and price of the item, as well as who to collect it from in Greenstone. Mdu was such a pleasure to be helped by, as he really did take pride in finding the item for us. Greenstone, not quite as good, they were in a bit of mess, and with only on till operator who was having a problem with her till, it took time for someone to arrange a second till operator, but finally I was able to purchase the item I had travelled there to get. I just wanted to say Thank You MDU, you were a man with the customer at heart. Well done!