Good day, It is not always easy for a person to deal with conflict, especially when the perception of the person on the other side is negative. I had the fortune in dealing with Mpho after my efforts to contact your office on numerous occasions failed due to connectivity issues. The result and action was for me to drive to one of your stores (Greenstone) for assistance. I only deal with TWT in Greenstone due to the high quality of service and attention to detail, they have guided me on numerous occasions and are always willing to assist me. Whilst trying to reach the call centre the first few attempts failed, this did not prevent them to continue trying to support me as a client. This is the service that I have grown to appreciate from them. I was eventually connected with Mpho, friendly and willing to listen and assist me with my query. I was satisfied with her assistance and thanked her for her service. Mpho went the extra mile with a follow up email to confirm her follow up with the technical team and my query. Mpho is service driven, a skill that is lacking by the day in our society. A big thank you from me to Mpho. Kind regards, Morne Bellingan 084 738 9429 (mobile)View this company’s showcase and connect.
To whom it may concern; I received a call from one of your consultant by the name of Simoney in relation to the Road Protect cover. She was such a pleasure to talk to and gave me all the details and info about what the cover contained and the cost thereof. Her overall service was impeccable and she further extended reaching out to her in case I come across challenges and further questions. Thumbs up to her! Regards Muzi 0716787440View this company’s showcase and connect.
Just a quick thank you for the great licence renewal service and excellent customer service from Eileen – 10 out of 10! Eileen assisted me from my initial enquiry for one vehicle renewal and helped me renew all four of my vehicles licences. Also in getting a service agent to call me and sign up my wife to Road Protect. All work and new discs delivered today – just need to complete for my wife. Highly recommend Road Protect! Thanks WayneView this company’s showcase and connect.
Shoneez claasen such a friendly and wonderful person. She most definitely knows what customer service is. Very friendly and on point. Takes her time to explain and makes sure to leave a customer satisfied. Big ups to you!View this company’s showcase and connect.
Great Service from Shoneez at The Glen. She made the process quick and seemless. Product looks fantatic as well. Copy review linkView this company’s showcase and connect.
Excellent customer service received from start to finish,benefits well explained wish I knew of this amazing service sooner. BIG UP MOHAMEDView this company’s showcase and connect.
Outstanding service ... Mr irshaad assisted me with my pothole claim that I have been struggling with for 2 months with the call centre I then decided to go in the Westgate tiger wheel store and met irshaad who made life much easier.... I really appreciate people like thisView this company’s showcase and connect.
Shoneez is the definition of Customer Service. Well spoken and friendly. Very professional in her approach.View this company’s showcase and connect.
I signed up with Road Protect at Tiger wheel, The Glen with their assistant, Ms. Shoneez. She was not forceful for the sign up (unlike other marketing personnel) and she explained everything in detail and simple English as well as the Tc and Cs. Shoneez was great and helpful and an asset to the Road Protect teamView this company’s showcase and connect.
Thank you for excellent service and delivery of License to my door.View this company’s showcase and connect.
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