The purpose of this e-mail is to let you know that I was literally “blown away” by the excellent service rendered by Louise Piek in respect of the new business placed. This lady is truly an asset to MUA and she went beyond the call of duty to assist this client, who I might add was so impressed to have everything sorted out in one day, that she is referring all her family members to me to quote on their insurance, so this has positive spin-offs for both of us. Secondly, I would like to say that I was very impressed to receive an e-mail from Alex Lotz expressing her apologies for the delay in the settlement of my client’s claim but this is due to an influx of claims received due to the adverse weather. Both the Insured and myself really appreciate this gesture as we are aware of the situation . Once again thank you for the excellent service and they are truly an asset to your companyView this company’s showcase and connect.
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